Hilton Al Ain

Al Sarooj District, Al Ain, United Arab Emirates, 1333show map
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Highlights
7
Very goodBased on  1003 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Arab Emirates

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Overview

The 4-star Hilton Al Ain Hotel provides guests with a deluxe accommodation featuring concierge service, newspaper service and shopping service. Built in 1971, the hotel is a combination of Arabic architecture and contemporary facilities.

Sheikh Zayed Palace Museum is within 30 minutes' walk away. The distance between Al Ain city center and the property is 5 km.

The venue is set next to a market and a mall.

Al Ain airport can be reached by car within 25 minutes.

Rooms

For a comfortable stay Hilton Al Ain Hotel offers 202 rooms on 6 floors featuring a safe, a French balcony, a writing desk, ironing facilities and full-length windows. There are rooms with a beautiful view of the river. The rooms feature en suite bathrooms as well as a dishwasher, coffee/tea makers and a fridge for self-catering.

Eat & Drink

A buffet breakfast is offered at the restaurant. Guest will enjoy Asian meals in a casual setting of the open-air restaurant. Guests are welcome to the Clubhouse & Sports bar to relax with a drink.

Services

Hilton Al Ain Hotel also offers a business corner, a banquet hall and a copier for business travelers.

Relax

On-site facilities for children include a mini club, cots and a pool. There are an aerobics studio, a fitness centre and a jogging track provided at Hilton Al Ain Hotel.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms at AED 40 per day.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   6.  Number of rooms:   202.

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Facilities
Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Cafe

Snack bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Snowsports
  • Tennis court
  • Golf course
  • Table tennis
  • Squash

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • Pool view

Room features

  • Paid Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedAll children13 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Al Ain National MuseumAl Ain National Museum4900 ftAl Ain 2 St Al Ain 2 St Box 15715
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Al Ain OasisAl Ain Oasis1.2 mi
Al Ain Golf ClubAl Ain Golf Club2.4 mi
Al Ain MallAl Ain Mall1.1 mi
Al Ain National MuseumAl Ain National Museum4600 ft
Palace MuseumPalace Museum1.6 mi
Al Ain MallAl Ain Mall1.0 miOthman Bin Affan Street (Street # 139), Al Kuwaitat, Al Ain
Al Ain OasisAl Ain Oasis1.3 mi Al AinUnited Arab Emirates
Sheikh Zayed Palace MuseumSheikh Zayed Palace Museum1.6 miPalace
Jabal HafeetJabal Hafeet1.8 miJabal R/a
Al Jahili FortAl Jahili Fort2.1 mi Al AinUnited Arab Emirates
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Getting around
Airports
Al Ain (AAN)11.7 mi
Al Maktoum (DWC)62.0 mi
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Reviews
7.4
Very goodBased on  1003  reviews

Rating by category:

10.0
Location
6.0
Rooms
2.0
Service
6.0
Dining
  • 2.4
    Guest rating

    None.

    They gave us a dirty room. Balcony full of cigarette butts. Hotel staff entered our room while we are outside without our permission. The Manager on duty (nigh and day) were not very accommodating. They humiliated us in public and lied to us bout their offer. I escalated my complaint to US Head Office of Hilton and they were far more accommadating than their branch in Al Ain.

  • 4.6
    Guest rating

    Nothing

    Rude Duty Manager Filty bath tub Filthy swimming pool for toddlers, full of almost black tiles Electric failure in the room

  • 8.8
    Superb

    Spacious Location

    Needs a refurb - dated styling for a Hilton hotel. Very 80/90,s Front desk made a fuss of me not having an emigrating stamp in my passport as I am applying for residency - they did not seem to understand this. Not the best way to start the stay but service was very good bar this. This was only one male member of staff. The rest were great.

  • 10.0
    Exclusive

    Everything from services to facilities. Friendly staffs up to manager in-charged, they were very attentive to our needs, they made us feel important and special guests. We really had a wonderful experience.

  • 8.8
    Superb

    A good facilities (Gym, squash, table tennis, family pool, tennis, sauna). very good breakfast. praying carpets available Our complain regarding the remote control was immediately solved. The overall ranking is veru good

    No tissue in the rooms (available in bath only) no tooth brush no slippers the terrace is not clean at all.

  • 7.8
    Fabulous

    Very friendly staff

    We were a group 4 and we did not have the desired treatment for example some had fruit basket and some did not, also some the right room content and some did not such as the small towels, the soap was only one at the washing basin but not for the bath. Thanks

  • 10.0
    Exclusive

    Great service, very well maintained property. Liked the breakfast and the room upgrades.

    Nothing at all.

  • 10.0
    Exclusive

    Everything.... Especially that I could get food to suit my coeliac and lactose free diet. The chef was wonderful and nothing was too much trouble.

    Nothing

  • 10.0
    Exclusive

    It is a Nice Hotel and the Rooms are very Spacious and nice Location. and Very Friendly Staff

  • 6.6
    Good

    Location

    No any service at the entrance, no body welcome us, I have to park my car and bring the luggage and this is normal practice for the hotel egiption staff

  • 7.4
    Very good

    The most comfortable bed ever! As it is on the outskirts on Al Ain you need to get a taxi to get around if you don't have a car. We included breakfast which was a comprehensive buffet. The room was clean and spacious. The decor was a bit tired.

    Our room had an adjoining door which although closed and locked let the smoke through from the smokers next door. There is no free wifi.

  • 9.2
    Superb

    Although Al Ain's oldest hotel, it is also Al Ain's nicest hotel. It is well maintained and has the best gym and pool in Al Ain by far. Also, the staff is very kind.

  • 8.8
    Superb

    I enjoyed my stay in Hilton, it was a wonderful experiance. The staff were very friendly and the rooms are very clean and comfortable.

  • 7.0
    Very good

    The hotel building is somewhat out of date, the balcony was tiny and all covered in birds droppings, so it was not possible to step on it. The choice of food for breakfast was quite limited and uninspiring. To sum it all up, I think the hotel does not impress as being a five-star place, it needs renovation and updating. It was adequate, but not exactly luxurious. The hotel staff was helpful enough.

  • 4.2
    Guest rating

    1) The room was smelly 2) couldn't sleep from the noise of the AC sounds like there is a leakage. 3) They didn't accepted credit card that day because the machine wasn't working. 4) i wasn't welcomed well by the reception staff.

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Highlights
7
Very goodBased on  1003 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Arab Emirates

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedAll children13 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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+ More- Less
Getting around
Airports
Al Ain (AAN)11.7 mi
Al Maktoum (DWC)62.0 mi
+ More- Less
Check rooms and rates
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Rooms and Guests
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